2023-1: Complaint from a patient against a member regarding sub-standard treatment. Complaint is sent to mediation. Mediation referred it to Complaints committee. 

The complaint is dismissed.

2023-2: Complaint from a patient against a member regarding sub-standard treatment. Complaint is sent to mediation. Resolution is rejected by the Complainant. Complaint is referred to the Complaints Committee.

The complaint is dismissed.

2023-3: Complaint from a patient against a member regarding missing dental records. Complaint is sent to mediation. Resolution is rejected by complainant. Complaint is sent to Complaints Committee. 

The complaint is dismissed.

2023-4:Complaint from a patient against a certified Level II dental assistant regarding sexual abuse. The complaint is referred to the Standard Review Committee on dental auxiliaries. The Discipline decision (2023-4) is published under the discipline section.

2023-5: Complaint from a patient against a member regarding excessive treatment. The complaint is sent to mediation. No resolution. Complaint is referred to the Complaints Committee. 

The complaint is dismissed.

2023-6: Complaint from a patient against a member regarding confidential Information disclosure. The complaint is sent to mediation. Resolution is rejected by the complainant. Complaint is referred to the Complaints Committee.  Complaints Committee refers the complaint to the Discipline Committee. The Discipline Committee Decision (2023-6) found under the discipline section.

2023-7: Complaint from a patient against a member regarding uncompleted dental treatment. The complaint is sent to mediation. Complaint resolved by mediation.